BRUPSS has been established with the aim of providing whole gamut of services with focus on providing Business Process Outsourcing Services (BPO) in India. We believe in upholding highest standards of business ethics with complete commitment to total quality. We have built up a network of dedicated professionals in each field of the services that we offer. We take great pride in the confidence and respect that we have earned from our clients and strive to improve everyday.

BRUPSS strategy incorporates a simple, practical, collaborative and resource optimization approach for clients' various business needs. Built around strong fundamentals and upon excellent foundations, the strategy is structured to capture the strength and advantage of core competence at all levels .

BRUPSS is one of the fastest emerging Business Process Outsourcing (BPO) service providers in India. In a very short span of time BRUPSS has established itself as one of the preferred service providers for outsourcing the requirements for the companies abroad. Currently servicing the US and UK markets, we have grown remarkably in the US Mortgage and UK Secured Loan segments.

The unique advantage for those who prefer BRUPSS as their business partner is that they are always assured of the quality and the quick response from the members of the Organization. As a result we enjoy an impressive reputation with all our customers and appreciation for our hard work and honesty. BPO (Business Process Outsourcing) is defined as a contractual service to completely manage, deliver, and operate one or more (typically IT-intensive) business processes or functions. BPO related processes and functions could include insurance claims processing to contact center operations to payroll processing etc. One way to think of BPO is to compare it to the functions most organizations include in the General and Administrative (G&A) category, specifically back-office and administrative functions.

Highly regarded research and analysis firms have always predicted India to be the best venues for the BPO area. Researchers predict that India has the potential to generate $15bn in exports through business process outsourcing (BPO) contracts within coming five years. India's revenue from offshore BPO is expected to represent around 60% of the global offshore BPO market.

Key business processes and functions that are outsourced and form a large part of the BPO market include:

• Sales/marketing
• Customer care
• Administrative
• Finance and accounting
• Human resources
• Payment services
• Manufacturing services
• Distribution logistics

At BRUPSS, the emphasis has mostly been on the Marketing and Customer Care Functions. We however realize the ever-increasing need for high quality services in other functions and look ahead to create opportunities in other Key Functions by introducing beneficial and economical solutions for our customers.

The segments we have served include:

• Mortgage
• Insurance
• Telecommunication
• Credit Cards
• Consumer Communication
• Health Care
• Entertainment
• Hospitality