| Services
BRUPSS strategy includes
incorporating simple, feasible, collaborative and resource optimization
approach for clients various business needs. Built around professionalism
and excellent foundations,
BRUPSS is structured to
capture the strength and advantage of core competence at all levels.
BRUPSS provides a wide range
of outsourcing services . Our services allow you to concentrate on what you do
best while leaving specialized support functions to us. Some of our
outsourcing services are:
Marketing
Services Company
Technology Solutions
Provider
Telecommunications Company
Consultancy
Service for Call Center Setup
Marketing
Services Company
An
established marketing services company headquartered in the Midwest
decided to supplement their in-house customer service group with
experienced offshore agents. It was critical that their offshore
partner could supply agents with impeccable English language
capabilities, including speech patterns and tones that resembled a
Midwest accent. Our intensive two-week Accent Modification Program,
based on the studies of a world-renowned speech pathologist and
linguist, was the ideal training program to meet our customer's
requirements. We now handle a variety of customized marketing
campaigns for this client including lead generation, order taking,
market surveys and appointment setting.
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Technology
Solutions Provider
BRUPSS
is the exclusive inside sales team for this technology solutions provider
based in the Montreal ,Quebec , CANADA . Our client had the ambitious goal
of doubling sales within three years for its state-of-the-art software
package in both the private and public sectors of its market. After four
weeks of on-site product training at our client's head office in CANADA,
we hit the phones and hit the web! BRUPSS currently handles B-2-B lead
generation and on-line sales support for this client, and has consistently
exceeded client sales targets each and every month since the launch of the
program.
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Telecommunications
Company
BRUPSS
recently partnered with a fast-growing telecommunications retail provider
based in the Southern USA. Their aim was to substantially reduce operating
and overhead cost by outsourcing their entire customer service function
including new order processing, billing inquires, technical repairs and
general customer care. After just three months with BRUPSS, this client
relocated to a smaller office and sold off substantial capital assets to
further reduce cost. Their profit margins have now reached record levels
and customer service quality has never been better. In a testament to
this, BRUPSS is presently operating at a DPM (defect parts per million)
level of 1,800. Otherwise stated, this is a quality compliance rate of
99.8% of all calls handled!
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Consultancy
Service for Call Center Setup
BRUPSS
give Consultancy Service for opening a new Call Center Setup . For further
information feel free to contact
us.
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